Production Azure support & on-call
Ongoing responsibility for a live Azure platform: incident response in and out of hours, patching cadence, certificate lifecycle, capacity and cost right-sizing, release pipelines and rollback — and backup restore verification, because a backup you have never restored is a belief, not a control.
- Retained monthly support with a defined P1 escalation path
- 24/7 contactability with an acknowledgement target
- Comfortable inside your tenant and your change process
- Runbooks and architecture docs written as I go
- Monitoring and alerting reviewed rather than merely configured
- Cost and capacity reviewed on a schedule
The first month is the same regardless of what happens: a written inventory of what is actually running, one tested restore, and the monitoring gaps documented.